Terms and Conditions
Contact Information
Address: 333 Collins Street, Level 28, Melbourne, VIC 3000, Australia
Phone: +61 3 9528 4173
Email: [email protected]
Legal Agreement
These Terms and Conditions constitute a legally binding agreement between you and Vertex Quill. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any provision of these Terms and Conditions, you must immediately cease using our website and services. Your continued use signifies your acceptance of these terms as they may be amended from time to time.
Effective Date: November 1, 2025
User Obligations and Responsibilities
1. Compliance with Laws and Regulations
You agree to:
• Comply with all applicable local, state, national, and international laws and regulations
• Ensure that your use of our services does not violate any legal restrictions in your jurisdiction
• Maintain all necessary licenses, permits, and registrations for your business operations
• Not use our services for any unlawful or prohibited purpose
2. Prohibited Conduct
You agree not to engage in any of the following activities:
• Violating or attempting to violate the security of our website or services
• Using our services to transmit harmful, threatening, abusive, or defamatory content
• Interfering with or disrupting the integrity or performance of our services
• Attempting to gain unauthorized access to any portion of our systems or data
• Misrepresenting your identity or affiliation with any person or entity
• Collecting or harvesting information about other users without permission
3. Content Guidelines
When providing content or information to us, you must ensure that:
• All information provided is accurate, complete, and current
• You have the legal right to share the information with us
• The content does not infringe on any third-party intellectual property rights
• The content does not contain viruses, malware, or other harmful components
4. Age Requirements
Our services are intended for use by individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent and warrant that you meet these age requirements and have the legal capacity to enter into binding agreements.
5. Indemnification Obligations
You agree to indemnify, defend, and hold harmless Vertex Quill, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
• Your access to or use of our services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your breach of any representation or warranty made herein
Disclaimers and Limitations of Liability
1. Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to:
• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties that our services will be uninterrupted, secure, or error-free
• Warranties regarding the results that may be obtained from using our services
2. Limitation of Liability
To the maximum extent permitted by applicable law, Vertex Quill shall not be liable for:
• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption or loss of goodwill
• Damages arising from your use of or inability to use our services
• Damages resulting from unauthorized access to or alteration of your data
Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim, or AUD 1,000, whichever is greater.
3. Exclusion of Consequential Damages
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you. If you are dissatisfied with any portion of our services or with these Terms and Conditions, your sole and exclusive remedy is to discontinue using our services.
4. Force Majeure
We shall not be liable for any failure to perform our obligations under these terms where such failure results from causes beyond our reasonable control, including but not limited to:
• Acts of God, natural disasters, pandemics, or epidemics
• War, terrorism, civil unrest, or governmental actions
• Labor disputes, strikes, or lockouts
• Internet failures, telecommunications outages, or power failures
• Cyber attacks, hacking, or other security incidents not caused by our negligence
Third-Party Services and Links
Our website may contain links to third-party websites or services that are not owned or controlled by Vertex Quill. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such third-party content, goods, or services available through such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
You acknowledge that:
• We implement reasonable security measures to protect your information
• No method of transmission over the internet is completely secure
• You are responsible for maintaining the confidentiality of your account information
• You have certain rights regarding your personal data as outlined in our Privacy Policy
Legal Information and Dispute Resolution
1. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Melbourne, Victoria, for the resolution of any disputes arising out of or relating to these terms or your use of our services.
2. Dispute Resolution Procedures
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions:
• You agree to first attempt to resolve the dispute informally by contacting us directly
• If the dispute cannot be resolved informally within 30 days, either party may pursue formal dispute resolution
• Parties may agree to mediation or arbitration as an alternative to litigation
• Either party may seek injunctive or equitable relief in court to protect intellectual property rights
3. Class Action Waiver
To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Vertex Quill.
4. Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.
5. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Vertex Quill concerning your use of our services and supersede all prior agreements and understandings, whether written or oral, relating to the same subject matter.
6. Waiver
No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
Modification of Terms
We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions.
Upon termination:
• Your right to use our services will immediately cease
• We may delete your account and related information, subject to legal retention requirements
• You remain responsible for any outstanding fees or obligations
• All provisions which should survive termination shall survive, including disclaimers, limitations of liability, and dispute resolution provisions
You may also terminate your use of our services at any time by discontinuing access to our website and services.
Questions or Concerns?
If you have any questions about these Terms and Conditions or need clarification on any provision, please contact us:
Email: [email protected]
Phone: +61 3 9528 4173
Address: 333 Collins Street, Level 28, Melbourne, VIC 3000, Australia
We are committed to addressing your concerns and ensuring you understand your rights and obligations under these terms.